Shipping
Where do you ship to?
We currently ship to all 50 U.S. states (yes! Including Hawaii & Alaska) year-round and Canada October-May.
What is SavedBy Shipping Assurance?
SavedBy is a service that assures your order against loss, theft, delivery/address issues, and damage (including melting in warm months!). If you have any issues with your order and you purchased SavedBy at checkout, you’re 100% covered with a refund
If I purchase alice today, when will my order arrive?
We fulfill Monday-Friday and aim to pack orders within 1-2 business days of receiving them. *NOTE: Because any expected delivery dates or shipping timelines provided are subject to change based on warehouse volumes and/or carrier delays, they are onl
How do you ship your chocolate to prevent melting?
We monitor weather across the country to make sure we're packing our chocolates effectively in warm regions throughout the year. When it’s hot outside, we ship with insulated boxes and add ice packs. It’s a high cost on our side, but our top priority