What is your refund policy?Updated 7 months ago

We know that each body is unique and what you choose to put in it is personal. That’s why we’ve got your back with a 30-day guarantee on your first order :)


We encourage you to try alice for 2-3 months to give the long-term benefits of our functional mushrooms time to compound in your body! If alice isn't a fit for you, you can request a refund for any of our chocolate products within 30 days of your first purchase (SavedBy Shipping Assurance is non-refundable). Please reach out to us at [email protected] for help. 

No need to return your chocolates!

Even if you don’t love alice, someone else in your circle might!
Due to our strict quality and safety protocols, we can’t resell any products that have left our warehouse. This means we can’t accept returns or exchanges of any chocolate products, even if they are unopened. 

Exclusions:

• Initiating a credit card chargeback will void your right to a refund. No orders associated with a chargeback will be refunded.
• Only the first order placed by a customer is eligible for a refund. Additional orders are not eligible.
• Packages that are refused upon delivery or marked as "Return to Sender" are not eligible for a refund.