Can I cancel?Updated 8 months ago

Of course! If you need to cancel your subscription, log in to your alice account and select “Manage Subscriptions” under “My Account". Scroll to the very bottom of the page and you'll find an option to cancel. You can also skip, pause, or set the next date of your subscription instead of cancelling. This way you won't lose your current discount or any rewards you've accrued!

*However, if a recurring order has been billed before your subscription is paused, skipped, or canceled, your order likely can't be stopped.You'll need to reach out to support asap to see if your order can be cancelled.*

If you run into any issues, please contact our team at [email protected] and we'll be happy to help :)